Privacy Policy

Your privacy is important to us. This policy explains how Bravo Cleaning Service collects, uses, and protects your personal information.

Last Updated: December 30, 2025

At Bravo Cleaning Service, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you request a quote or contact us, we may collect:

  • Name and contact information (email address, phone number)
  • Service address and property details
  • Payment information (processed securely through third-party payment processors)
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our website
  • Referring website addresses

How We Use Your Information

Provide Services

To schedule, coordinate, and deliver cleaning services to your property

Communication

To respond to inquiries, send appointment reminders, and provide customer support

Process Payments

To process payments securely and maintain transaction records

Improve Services

To analyze usage patterns and enhance our website and service quality

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our business (e.g., payment processors, scheduling software)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure SSL encryption for data transmission
Regular security audits and updates
Access controls and authentication
Secure payment processing systems

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

Access

Request access to the personal information we hold about you

Correction

Request correction of inaccurate or incomplete personal information

Deletion

Request deletion of your personal information, subject to legal obligations

Opt-Out

Opt-out of receiving marketing communications from us at any time

To exercise any of these rights, please contact us:

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small data files stored on your device.

Types of Cookies We Use:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies: You can control and delete cookies through your browser settings. Note that disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last Updated" date at the top of this page
  • Sending an email notification for significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Questions About Our Privacy Policy?

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us.

Bravo Cleaning Service

149 Pleasant St, Dracut, MA 01826